Welcome to The Deqor! We’re excited to have you as our valued customer. Here at The Deqor, we strive to provide you with an exceptional shopping experience, including hassle-free shipping and delivery.:

Processing Time:

• Orders are typically processed and prepared for shipment within 1-2 business days after payment confirmation.

Shipping Methods and Times:

• We offer standard shipping for all Mirrors and Photo Frame orders.
• Delivery times vary based on your location:
  
  • Domestic (within Country): Estimated delivery within 3-7 business days.
  • IPlease note that these are estimated delivery times and actual delivery may vary due to factors beyond our control such as custom delays or inclement weather.

• Shipping Partners: We partner with reputable shipping carriers to ensure reliable and efficient delivery of your orders. While we strive to meet estimated delivery times, please understand that unforeseen circumstances or delays beyond our control may occur.

Packaging:

• Mirror and Photo Frames are carefully packaged to ensure they arrive in excellent condition.
• Fragile items like mirrors are securely padded and boxed to minimize the risk of damage during transit.

Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking details.
• You can track your package using the provided tracking number on our website or through the carrier’s website.

Shipping Restrictions:

• We do not ship to PO Boxes or APO/FPO addresses due to size and fragile nature of our products.

Delivery Issues:

• If your package is delayed or lost in transit, please contact our customer service team for assistance. We will work with the carrier to resolve the issue promptly.
• In the event of a damaged item upon delivery, please notify us immediately. We may require unboxing photos / videos of the damaged product  to assist with the replacement process.

Change of Address:

• Please ensure that your shipping address is accurate and complete when placing your order. We are unable to modify the shipping address once your order has been dispatched.

Holiday Shipping:

• During peak holiday seasons, please expect longer processing and delivery times due to increased order volumes and carrier delays.

Policy Updates:

• We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our shipping policy for Mirror and Photo Frames, please contact us for assistance. Thank you for choosing The Deqor for your shopping needs. We appreciate your business!